Privacy Policy

1. Information We Collect

When you register, place an order, or contact us through JH Code Hub, we collect minimal necessary information:

• Account Details: Email address and authentication credentials managed securely via Firebase Authentication.
• Transaction Records: Razorpay order ID, payment ID, order total, timestamp, and product purchase history. We never store credit card numbers, CVVs, or bank credentials on our servers.
• Technical Logs: IP address and download timestamps when accessing protected digital files to monitor rate limits and prevent fraudulent abuse.

2. How We Use Your Information

We use collected data strictly to:

• Fulfill orders and grant access to purchased digital assets.
• Authenticate your account and verify purchase entitlements.
• Send essential transactional notifications regarding purchases and security updates.
• Respond to customer support inquiries submitted through our contact forms.

3. Payment Processing

Online payments are processed securely through Razorpay Standard Checkout. Razorpay complies with PCI-DSS Level 1 security standards. Payment authorization and verification are handled via server-to-server cryptographic signatures.

4. Data Retention & Account Deletion

We retain your purchase history and account details for as long as your account remains active to guarantee ongoing access to your digital downloads. You may request account closure or data deletion by contacting Support.

5. Third-Party Service Providers

We do not sell, rent, or trade your personal information. We utilize trusted infrastructure partners solely for platform operation:

• Firebase (Google LLC): User authentication and realtime database management.
• Razorpay: Payment gateway and transaction processing.
• Netlify: Static hosting, edge caching, and serverless compute functions.